Airlines

General Information: www.faa.gov
Report Service Problem: http://airconsumer.ost.dot.gov/problems.htm

Automobiles

Lemon Laws:     (202) 328-7700

Center for Auto Safety
http://www.autosafety.org

Safety Hotline:     (800) 424-9393; DC Metro Area (202) 366-0123

Safety problems and issues, including recalls and technical service bulletins:

National Highway Traffic Administration
www.nhtsa.dot.gov/cars/problems/

Banking & Credit

Credit Counseling:     (800) 747-4222

CCCS of Greater Washington, Inc.
1275 K Street, NW, Suite 885
Washington, DC 20005
http://www.debtadvice.org/takethefirststep/compinfo.cfm?agency_id=10888

Complaints Against a Bank:     (202) 452-2412

Federal Reserve Board
http://www.federalreserve.gov/pubs/complaints/

Report Investment Fraud or Illegal Trading Practices:     (202) 942-7040

Securities and Exchange Commission
Email: Help@sec.gov
http://www.sec.gov

Federally-Insured State Banks:     (800) 934-3342

Federal Deposit Insurance Corporation
E-mail: consumer@fdic.gov
http://www.fdic.gov/consumers/consumer/index.html

Businesses Located Outside of DC

Federal Trade Commission: (877) FTC-HELP (382-4357)
www.ftc.gov

Communications: Questions and complaints about telephones (wireline and wireless), broadcast (television and cable), radio, satellite, and the Internet.

Health

Information or Complaints:     (888) INFO-FDA (463-6332) or (800) 332-1088

Food & Drug Administration, FDA (HFE-88)
5600 Fishers Lane
Rockville, MD 20857
http://www.fda.gov/opacom/morecons.html

Reporting Illnesses or Product Complaints to the FDA:

•  Emergency number: (301) 443-1240
•  Non-emergencies - District of Columbia: (410) 779-5713
http://www.fda.gov/opacom/backgrounders/problem.html

Identity Theft

Complaints, Advice or a Copy of the ID Theft Affidavit:

Federal Trade Commission     (877) ID-THEFT (438-4338)
www.consumer.gov/idtheft

Advice on Privacy Rights:

Privacy Rights Clearinghouse 3100 - 5th Ave., Suite B San Diego, CA 92103 E-mail: http://www.privacyrights.org/inquiryform.html http://www.privacyrights.org

Phone: (619) 298-3396 Fax: (619) 298-5681

Internet Fraud

National White Collar Crime Center: Internet Fraud Complaint Center
http://www1.ifccfbi.gov/index.asp

Federal Trade Commission:     (877) FTC-HELP (382-4357)
www.ftc.gov

International Complaints:

Federal Trade Commission
www.econsumer.gov - Online complaint form

Junk Email

Forward Unwanted Commercial Emails to:

Links to Antispam Resources Provided by:

Privacy Rights Clearinghouse:
http://www.privacyrights.org/fs/fs20-spam.htm

Moving & Storage

Complaint Hotline: (888) 368-7238

Department of Transportation
Federal Motor Carrier Safety Administration
400 7th Street, SW
Washington, DC 20590

Overseas Money Transfer Scams

Business Opportunity Scams (mostly from Nigeria): (202) 406-8200

Financial Crimes Division, US Secret Service
Fax: (202) 406-8203

Phone, Mail and Email Solicitations (Telemarketing, Junk Mail and Spam)

Phone Number Removal: (Handles written requests for name and telephone number removal from most national telemarketing lists)

Telephone Preference Service
Direct Marketing Association
PO Box 1559
Carmel, NY 10512

Removal from Mailing Lists: (Handles written requests for name removal from most national advertising mailing lists.)

Mail Preference Service
Direct Marketing Association
PO Box 643
Carmel, NY 10512

Removal from Direct Marketing Association members' email solicitations:
http://www.e-mps.org

To remove your name from pre-approved credit offers:

Note: Include your full name, current and recent addresses, Social Security number, date of birth and signature.

Product Safety

Learn about or report unsafe products: Consumer Product Safety Commission www.cpsc.gov

Phone: (800) 638-CPSC TTY: (800) 638-8270

Product Recall information: Federal Information Center http://fic.info.gov

Phone: (800) 688-9889 TTY: (800) 326-2996