How Do I Resolve a Consumer Problem? I Want to Go to Court Small Claims Court Under the DC Consumer Protection Procedures Act, you may sue a business that acts unfairly or deceives you. Small Claims Court provides an avenue to plead your case without a lawyer for claims up to $5000. You may be able to get three times your actual damages or $1500 per violation, whichever is greater; plus attorney's fees; punitive damages; and an order that the business must stop an illegal practice. There are small filing fees. District of Columbia Courthouse Court Building B 409 E Street NW, Room 120 Washington, DC 20001 Phone: (202) 879-1120 DC Bar Small Claims Court Information Hours:   Monday through Friday, 8:30 am - 5:00 pm Wednesday, 6:30 pm - 8:00 pm; Saturday, 9:00 am - Noon